Latest Release Preview!  Jive-x Salesforce Connector 2.5

Video created by Curtis Gross on Mar 24, 2015

    Quick walkthrough of the next release of the Jive-x salesforce integration for support teams.

     

    Key areas of focus:

    • Better Case Creation fields
    • Rich Text Support
    • Attachment support
    • Answer a question can mark a case closed in Salesforce
    • Knowledge base article auto sync
    • Knowledge base article rich text and attachment sync
    • Salesforce view for the threaded Jive-x discussion, rich text and attachments.