barry.deactivated

What are community metrics that you measure?

Discussion created by barry.deactivated on Jul 3, 2008
Latest reply on Sep 5, 2008 by drgoochmobile

We are interested in hearing what other community managers are tracking in terms of metrics.  Here are a couple that we look at. 

* Conversions from website (people coming to js.com then to Clearstep).

* Proactive outreach conversion rate & new members from outreach

* # of unique non-customer community members

Outcomes