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Making the case for a "water cooler" community

Question asked by nnewcomer on Dec 4, 2009
Latest reply on Feb 2, 2010 by crossman

I am looking for a whitepaper, article or other research that supports having a "water cooler" type space for more personal interest topics and discussions. I know the anecdotal reasons for doing this, but am looking for something more concrete. Is it out there?

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