Is there a way to see / export the search terms being looked for in our community, we'd like to do some keyword research to plan our sponsored results.
Long time no talk. The Search Term info is available out of the DES. I have included a couple of screenshots from InSite - since we now pull all the DES info and can slice and dice and combine DES data with other Jive data sources, such as Jive Users. First screenshot is just a raw DES data listing filtered on any Activity that includes "Search" (I think there are four - see link below screenshots). The other one is an InSite Custom View (CV) that counts all the occurrences of a given search term within a specified date range.
Let me know if you have any questions about the actual data from the DES.
From the DES documentation here: Using the V2 Jive Data Export Service (Analytics)
FYI we're on Jive 8 on prem
This is a fantastic question - is a product idea required Sarah O'Meara?
If an idea is needed, I would want to know the answer by entire community as well as Spaces or Groups.
Thanks for asking Dan!
you need to run a query on your Analyitcs database, this article might be useful to obtain most searched terms used by users : Query Search Terms Used
and further you can refine your query to get desired result.
Thanks for that, is there a way to do it through rest?
Hi there! thanks I know insite is great, if only we could have it :)
Oh, but you can! Available now in your on-prem data center via a Docker container. Analytics and DES are the only way I know of to get this data. That's where the behavioral data live. Static data mostly in the Rest APIs - Profiles, Places, Content.
Thanks for the clarity and I'm trying! Just no budget at the moment for extra features
Benjamin - Can you remind me, is this information also available on the cloud, or is this only for on-prem?
Helen, DES data is available for Cloud and Hosted Jive clients. InSite can pull API and DES data from Cloud and Hosted. We can pull API data from on-prem as well. We can integrate non-DES analytic data for on-prem accounts. Hope that helps.
We're looking for a similar report - the keywords used in the searches across the site.
However, our DES interface looks different to what you've shown above:
Has the DES interface changed in the meantime? What filtering options should I select to get the keywords?
Any recommendation on how we can achieve this?
Yes, sorry I should have been clearer. The DES interface has not changed. The screen shots above are from our product, InSite for Jive, which pulls API and DES data into our servers for analytics queries and reports. More info here: https://www.jivesoftware.com/products/extend/integrations/411labs-insite-for-jive/
Google Analytics allows us to export our top 5000 search keywords. I don't think we pay anything for it.
Retrieving data ...