How organization chart will work on Jive ?
Please find attached screen shot of org Chart .
Note :- Has enabled Manager Attribute in Active Directory and trying to reflect complete hierarchy under org Chart .
When you configure your LDAP settings in Admin Console: People > Settings > Directory Server Settings > User Mapping, there is a Jive field you can populate with data called the "Manager Field".
In this example we are populating it with data from the "manager" field in the remote directory server.
The "manager" field will need to be the DN of the user's manager.
There are other pieces of documentation on configuring Jive to use your directory server here: https://docs.jivesoftware.com/jive/7.0/community_admin/index.jsp?topic=/com.jivesoftware.help.sbs.online/admin/LDAPandActiveDirectoryGuide.html
Let me know if this helps.
Hi vishal1183 - If you click the "Org Chart" tab in the middle box of your screenshot you should see a visualization of who that user reports to and their colleagues:
If you click on "Full org chart" will take you to another page that shows a complete org chart of your team and the org chart hierarchy.
Let me know if this helps. If you are not seeing this then there may be an issue with the org chart data you're syncing into Jive through LDAP. We will likely need to open a new support case if that is the case so we can take a look at your specific LDAP configuration.
Thanks David !!!!
How to invoke data in organization chart on Jive with only manager attribute in an AD ?
Thanks David !!
But , We are using Cloud instance for Jive application ... Right Now we are using SSO General Settings to sync AD with Jive Cloud Instance ,there are 11 fields ,
Path :- People ->Single Sign-On-> Settings -> General
Merge Local Users:
Provision new user account on login:
Enable disabled user account on login:
Sync user profile on login:
SSO Service Binding:
Maximum Authentication Age:
And we have enabled Manger attribute in AD and mapped Manger field under User Attribute Mapping
Path :- People ->Single Sign-On-> Settings -> User Attribute Mapping
But Org Chart not reflecting ,Please suggest on this Context.
vishal1183 - Sorry, I wasn't aware you were using SAML SSO for field management.
Unfortunately SAML SSO syncing does not allow you to sync manager relationships in Jive. This is only a feature available when using LDAP sync. You can see a complete breakdown of the differences between using SAML SSO and LDAP for syncing here: https://community.aurea.com/docs/DOC-114968#jive_content_id_Manager_Relationships
Hi David, This is very helpful. Dumb question--what's DN? I'm looking for what format this field is expecting. Is it an email address or first name, last name?
Janice - The DN is short for Distinguished Name and is a unique ID for a particular user. If you are able to export the data for a user in your directoy system in an LDIF file, you'll often see the DN near the top of the file. This is what a sample one would look like:
If you are to set up the manager LDAP synching feature in Jive, you would need to have a field like "manager" in your AD system that would point to a DN value like what is highlighted above. For example, a user with the following field would report to Kevin Shields:
That's what I needed. Thank you!
Do you know how one would go about manually updating a user's org chart? We currently have a bug in our script, where unless a user record is updated, org chart updates will not get pushed. I would like to manually update a few of our users' org charts. I navigated to Admin Console > People > Management > Org Chart. Here, I can search and view relationships. If I wanted to update a user's, would I retire their current one. Then, in the "Create a user relationship" field, I would add the user's name and then add in their correct manager's name. Would that do the update? Or would that mess things up with other user's org charts?
Retrieving data ...