I've downloaded the recent version of Jive Anywhere, but I can't connect to our instance URL (Jive 7). By pressing the Connect button it turns from blue to light blue, but nothing else happens.
Plug-In works in IE, but I'm used to Firefox. Any help?
Just announced v2.2 with fixes for Firefox here: Jive Anywhere v2.2 is now available!
There are multiple known probs with FF29 according to Support. Dev are working to resolve. You could downgrade to 28.
It's a shame they haven't said this on the download pages.. it'd save a lot of hassle if we knew it was incompatible with FF29 & that they were working on it.
We have a user in our organization complaining about it with FF 30. It's time to fix this, or retire it. A broken tool helps no one, in fact it hurts users.
I've tried to test it using FF31 (which is the latest FF beta version) with JA v2.1.3 (which is the latest version provided in the community. It works for me.I also tried to connect to the same Jive7 instance you tried and i got the login screen.
Can you please add here, what is the JA version you are using?
I'm on FF30, and JA 2.1.3.. that combination doesn't currently work. I assume JA auto-updates itself?
Can you try upgrade to FF v31 and see if it works for you? Better to un-install the JA add-on before you do that.
I used JA 2.1.3.
André Oksas, Can you please go in FF to "Add-ons" > extensions and let me know what is the name if the JA extension (it should have the version id in it) ?
For some reason the JA snapshot you attached looks like an older version of JA and not 2.1.3.
amir.leshem, Do you have another idea?
Can you please try and disable the "Adblock" extension, restart FF and try again?
Its possible that the Adblock block the login screen pop-up
No difference at all. In fact, when I reported this bug I had no other add-ons, I started with a clear FF
The fix for Firefox is coming soon.
.oO(What could - in the best case - 'soon' mean?)
I'm aiming for two weeks, assuming technology cooperates. I'll post an update here as soon as it's live.
Possibly related issue occurring in Chrome, Latest Chrome does not allow Jive Anywhere.
I've also have this issue. I've tried on 3 different machines and also on FF 30 which was just released.
I'm new to the Jive Community just today, and currently having the same issue. I'm running FF34.0 on a MacBook Pro. How can I get this thing to login/connect?
The released version of JA (2.3) is fully compatible with FF34.
What version of JA are you running?
Can you please explain the issue in more detail?
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