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@Mention showing usernames instead of full names

Question asked by on Apr 16, 2014
Latest reply on Feb 11, 2015 by heatherausmus

Good morning all!


We recently turned on SSO for our community and that function works perfectly. However, with the application of SSO, the @mention now shows usernames (which are numbers) instead of names. This makes for a very messy looking mention and does not make it easy to see who is who. When you hover over the mention, it shows the name, but only if you hover over (or click on the mention). How would I go about fixing this? We would like it to show names instead of usernames.