Skip navigation

Bay Area User Group

5 Posts authored by: kim.nelson

Santa Rosa FiresDue to the fires that are still ongoing in Santa Rosa and neighboring areas, we are going to cancel or move the location for next week's . Our thoughts are with our local community, with those who have lost their homes and/or loved ones in these devastating California fires.


If anyone is willing to host the next meeting on Wednesday, October 18, please let me know by the end of day on Wednesday, October 11. Otherwise, we will reschedule for a future date.


As a community of community leaders, we would like to encourage everyone in the Bay Area User Group and beyond to help provide support for the victims who lost everything. Our previously scheduled host from American AGCredit, Krista Sherer, just shared with me that many of their employees have lost their home and have been displaced. Anything this community can do to help will be appreciated. Again Krista said, "People will need Uber rides to work, clothing vouchers and when we get a list of wineries or other farms that were affected, buy their wine and their wares to continue the support."


This article below from the Sacramento Bee provides many different ways to help those in need in our community.


How to help evacuees of Northern California fires


  • The Red Cross is seeking volunteers to assist fire evacuees. Log in here to get connected and see where help is needed: They can also use donations; you can give online,, call 800-RED-CROSS or text REDCROSS to 90999 to make a $10 donation.
  • Visit to register as a disaster service worker.
  • Airbnb hosts are opening their homes for free to evacuees through Oct. 30.
  • Stay clear of evacuation routes as much as possible if you are not under evacuation orders.
  • Visit the Tubbs Fire (Lake/Sonoma/Mendo)Facebook group to get involved in community discussion and offer services, along with the Tubbs Fire Safety Check-in Facebook page, which has a support link. You can post services you have to offer. Search for other community groups on Facebook to open the conversation and get up-to-date needs.
  • Many shelters are in need of bedding. See a list of shelters here.



  • Volunteers are needed to serve food and set up, along with helping with evacuated animals. The city of Sonoma says to go to the Sonoma Community Center to register, 276 E. Napa St., Sonoma.
  • Drop off blankets and pillows at Sonoma Valley High School, 20000 Broadway, Sonoma.
  • Drop off adult diapers and wipes at Adele Harrison Middle School, 1150 Broadway in Sonoma, which is an evacuation center for residents of the Developmental Center.


Yuba County

  • The Yuba-Sutter Fairgrounds Evacuation Center, 442 Franklin Ave., Yuba City, needs items, which can be taken to the main gate. For people: Toiletries, diapers (kids and adults), and cases of water. For animals: Bedding, disposable baking pans for litter, small dishes, sheets to cover cages, folding cages.


Other help

Animal shelters and rescues need help with fostering animals displaced by the fires and are seeking donations. They are also offering resources to pet owners:

We are excited to announce that the Bay Area User Group and American AGCredit will be hosting the next Bay Area User Group meeting on October 18, 2017 in Santa Rosa, CA. This user group meeting will be a special treat in the heart of beautiful Sonoma County wine country. We will meet as a group, have a social wine reception on the picturesque balcony of American AGCredit, then shuttle to the gourmet icon, John Ash & Co. for dinner hosted by Jive.


We encourage attendees to stay the night to participate in the meeting, reception and dinner safely (we will have amazing wine to enjoy with even better company). There is a hotel across the street from the office. Please book your rooms asap.

Hilton Garden Inn

417 Aviation Blvd

Santa Rosa, California, 95403



Please note, there will be a maximum of 30 attendees for this event. If you are interested, please RSVP asap for the meeting and the dinner (separate events - please register for each one separately).



Wednesday, October 18, 2017

1:00 p.m. - 4:00 p.m.          Bay Area User Group Meeting - RSVP 

4:30 p.m. – 5:30 p.m.         Wine reception at American AGCredit balcony

5:30 p.m.                            Shuttle to dinner

6:00 p.m. - 9:00 p.m.          Dinner at John Ash & Co. - RSVP

9:00 p.m.                            Shuttle back to American AGCredit / Hotel across street



Bay Area User Group Meeting

American AGCredit

400 Aviation Blvd.

Suite 100

Santa Rosa, CA 95403

Host: Krista Sherer



John Ash & Co.

4350 Barnes Road

Santa Rosa, CA 95403




  • Community showcase: AmericanAgCredit
  • InSight demo - Benjamin Taub(see additional information below)
  • Non-profits / Jive
  • Special discussion: "Future of Bay Area User Group"
  • Winery hangout / networking



Please RSVP to the events here in the group or to the invite Jive will send out so we can reserve your seat. All food and drink is complimentary of Jive


Background information on 411 Labs

Benjamin Taub is the CEO and a founder of 411 Labs. He has been involved with Jive for over eight years - first as a project manager and CM and later managing a team of CMs implementing and managing Jive sites - mostly in the federal space. That experience led him to form 411 Labs with his co-founder, Andrey Mikhalchuk to develop InSite for Jive in order to bring a specialized analytics toolset to CMs.


At this Bay Area User Group meeting, Ben will demonstrate InSite for Jive, 411Labs' SaaS service designed to bring a broad toolset to CMs and CM teams - to assist them with growing users, activity, and engagement on their Jive sites.


InSite for Jive provides 5 broad functional areas:

  1. Pulling all Jive API and Jive Data Export Service (DES) data into InSite servers nightly.
  2. Allowing CMs and their teammates to work with that data in a non-technical, easy-to-use query-by-example (QBE) interface that lets them explore and understand what is happening on their Jive site in a new intuitive way; allowing CMs to implement best practices in a tangible, concrete way.
  3. Allowing CM teams to create, save, and reuse much more complex queries - called Custom Views or CVs - that span multiple tables and multiple data sources. CVs give you the power to produce almost any report needed to run a Jive site - from strategic value and ROI calculations to the tactical, day-to-day reports needed to keep a Jive site humming and growing - even combining API and DES data for the first time.
  4. Letting CMs take action from the insights gleaned from viewing your Jive data in a new and consistent way. InSite creates campaigns to Jive Users via Direct Messages and/or your corporate email system. InSite campaigns allow CMs to understand and communicate with users horizontally, across your entire Jive site in a way that has not been possible before.
  5. Connecting and integrating with enterprise data stores and tools such as Tableau seamlessly, allowing further insights and visualizations - with other enterprise data sources in a straightforward and consistent, repeatable way.


More information is available prior to Ben's demonstration at the 411 Labs website at and on Jive's website in their integrations section here:




BAUG Planning Team

FileMaker Pro LogoWe are excited to announce that the Bay Area User Group and FileMaker will be hosting the next user group meeting on August 15, 2017. In conjunction with this meeting, we will also be debuting our first Co-Working Day! At JiveWorld this year, we heard about the awesome idea of co-working from the The specified item was not found. and loved the concept. At our last user group meeting, Ted Hopton joined our session and talked about their experience co-working and the group wanted to give it a try!


For those who have not tried co-working before, here's what we're talking about...


What is Co-Working About?

Join us to do your regular work alongside other Jive customers, and Jivers, who

  • actually understand what you do every day,
  • who can answer your questions when you get stuck on something,
  • are interested in hearing about what you're working on and
  • will share what they are doing and learning with you, too.


And if you're slammed and mostly need to get work done, you can do that and then catch up with us over lunch or over drinks at the end of the work day (those who can stay will adjourn to a nearby watering hole).


If you can't stay the whole day, just come when you can. There's no agenda. Co-working is all about collegiality, spontaneity and serendipity. And getting the heck out of the house, for us telecommuters.




Tuesday, August 15

9:00 a.m. - 3:00 p.m.      Co-Working Day

3:00 p.m. - 5:00 p.m.      Bay Area User Group Meeting

6:00 p.m. - 8:00 p.m.      Happy Hour



Co-working / User group meeting


5201 Patrick Henry Dr.

Santa Clara, CA 95054



Parking is generally not a problem. Best to park on the Patrick Henry end of the building since that is where the visitor entrance is. Google Maps and Apple Maps are reliable for directions.


Happy Hour

Bourbon Steak House

Levi’s Stadium

4900 Marie P. DeBartolo Way

Santa Clara, CA 95054



  • Introductions
  • Hosted to cloud migration and discovery process to figure out strategy and roadmap for the community - FileMaker
  • TBD


Please RSVP here or to the invite Jive will send out so we can get a count for food and seats.




BAUG Planning Team

Thank you to everyone who attended yesterday's Bay Area User Group meeting. We had a great session with many Jive Product Managers to listen to what's coming and ask them questions.


A few follow up items:

  1. Continue the conversations here:
  2. We are looking for a host for the next meeting (January/February). If you have space for 30 - 50 people, please let us know. We would like to do the next meeting near SF.
  3. We are looking for additional people to join the BAUG leadership team, let us know if you are interested.
  4. Don't forget to register for JiveWorld  JiveWorld17 Registration and Call for Speakers is Now Open!
  5. Did you attend this meeting? If so, take the survey and share your feedback!


BAUG leadership team: mack_torres  kim.nelson  mpapacica  jsummers

San-Francisco-Oakland-Bay-Bridge-at-night.jpgThank you to everyone who participated in the Jive Bay Area User Group (BAUG) meeting this June!  The presentation materials have been posted and we would like to request that those who attended, take 5 minutes and fill out a quick survey to provide your feedback and help us plan future meetings.

As a summary, the meeting started off with introductions from all attendees followed by a community showcase from Holger Tamm from Oracle.  Jive guest speaker, jarrett.obrien, gave a Jive product presentation on Jive Anywhere, Purposeful places and APIs.  After that, we broke out into two groups: one focused on internal communities and the other focused on external, customer and partner communities.  We ended the evening with a group happy hour at the Faultline Brewing Company in Sunnyvale.



As part of the breakout sessions, we captured some questions from the attendees and posted them to this group to continue the discussions.  Below are a few questions that started at the meeting.  Please provide your comments and feedback.



What are some helpful Jive Community groups and spaces for internal communities?

How do you train your internal community users

Jive Anywhere customer customization examples

SharePoint 2013 vs. Jive



Bridging Internal and External Sites?

Bulk Management?

Who else has issues with Metrics?

Bunchball Gamification best practices, issues and concerns

User Authentication and SSO issues

Is there an eCommerce solution that can easily be integrated with Jive

Integrating Jive and SalesForce or Microsoft Dynamics


As a reminder, we are still looking to fill the role of External Community Manager of the BAUG Steering Committee.  Check out the roles and responsibilities and let scottlawley know if you are interested.


Thank you again and we look forward to seeing you at the next meeting!


BAUG Steering Committee

Filter Blog

By date: By tag: