How to Abandon Your AureaWorks Community Profile (Deactivate Account, Stop Emails)

Document created by Ryan Rutan on Jan 25, 2012Last modified by Libby Taylor on Dec 6, 2017
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Steps to Abandon your Community Profile

 

1. Manual Unsubscribe from Emails

If you know your username/password and can log into the Community, follow the steps below because you:

  • No longer intend to use your Community account
  • No longer wish to receive ANY emails from the Community
    • Note: The emphasis denotes automated weekly digests and other non-action based emails generated by the platform.

 

Note: These steps can be executed in part or in entirety to achieve the desired results.  For the most thorough results, we recommend executing them all.

 

Step 1:  Turn Off Email Preferences

 

Step 2:  Edit Your Profile > Change your Email Address

(Suggested Pattern: user@abc.com => user@abc.com.jivesoftware.com )

 

2. Request Your Account Be Disabled (we will not delete accounts)

Make a comment on this document requesting that your account be disabled, and a System Administrator will process the request.

 

While we do not wish for you to leave the Community, we respect your decision.  We will do all that we can to honor your request in a timely and responsive manner. 

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