How to configure OAuth on Connector SE for exchange

Document created by susan.bell Employee on Jul 14, 2020Last modified by Sagar Patel on Jul 16, 2020
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Connector SE for Exchange OAuth integration

 

Historically, ACRM has been synchronizing user’s email, contacts, and appointments with Microsoft Exchange using a custom connector and authenticates using Basic Authentication.

 

Microsoft has announced that in the second half of 2021, basic authentication will be discontinued.

Hence, to keep the synchronize function working, the basic Authentication using Microsoft exchange is replaced by OAuth Authentication with application permissions.

 

Summary of changes

This guide contains information on the configurations needed to enable the OAuth integration on connector SE for exchange. You will need to perform the following changes:

 

Configuring OAuth on Azure to authenticate an EWS application

 

To achieve this, configure the Aurea CRM connector and users.xml with impersonation details from Azure.

 

For more information about configurations, see Connector SE – Overview.

 

Azure side configuration

You can find more details in: Configuring OAuth in Azure active directory admin center

 

Below are the two simple steps to you have to perform on Azure side:

1. Register your Aurea CRM application on Azure Active Directory admin center.

 

 

 

 

 

 

 

2. Grant Application permission

 

 

 

 

 

 

Client-side settings

For more information about configurations, see the below topics:

 

Below are the two simple configurations you have to make on the Aurea CRM:

 

A. Connector for Exchange

On the connection tab, enter the URL of Exchange Web Service.

The URL to be entered is: https://outlook.office365.com/EWS/Exchange.asmx

 

 

B. Users.xml

Use update.Users.exe to enter the credentials for Aurea CRM and the EWS Impersonation User details you get from Azure.

 

 

After the above configurations are completed, your Aurea CRM is ready with Oauth authentication and your emails and appointments should now be synced with Microsoft Outlook.

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