Aurea Support Experience How-To Part 5: Product Documentation

Document created by kosheno.moore Employee on Mar 18, 2019Last modified by kosheno.moore Employee on Mar 20, 2019
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Aurea Support Experience How-To Part 5: Product Documentation

 

 

You can easily locate product support documentation in the Portal.

 

 

 

 

 

Related How-To:

Aurea Support Experience How-To Part 1: Using the New Knowledge Base

Aurea Support Experience How-To Part 2: Tracking Known Defects

Aurea Support Experience How-To Part 3: Engaging the Community

Aurea Support Experience How-To Part 4: Downloading Software Updates

Aurea Support Experience How-To Part 5: Product Documentation

Aurea Support Experience How-To Part 6: Submitting Cases

"We’ve built repeatable, scalable and global workflows and processes to enhance the skill-set of our technical staff. Over the next few months, the impact of these changes should be evident. A key outcome of the knowledge content is to make this easily accessible to you our customers."  -  VP Customer Support david.sunderland

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