Space | Non-admins able to create Space

Document created by olivier.pathy Employee on May 21, 2018
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Summary

Issue Encountered: All the non-admin User/User Group have permission to create a Space.

Environment

2016.3.10

Steps to Reproduce

  1. Login to the Jive instance as a non-admin user.
  2. Click on the 'Create' option on the upper right-hand corner.

Expected Result

  • The drop-down from 'Create' shouldn't contain an option to create a 'Space'.
  • Ony Admins should have rights to create a Space.

Actual Result

  • The non-admin user has access to create a Space

Cause

The non-admin User/User Group has Admin access over Jive instance/Space.

Resolution

Remove/Change the Admin rights from the non-admin User/User Group

Workaround

  • If the issue is happening for only a specific user.
  • Login to Jive instance as Admin and go to, Admin Console,
  1. Go to Permissions > System Administration.
  2. Click on 'Check someone's permissions'.
  3. Enter the username and lookup for Admin permissions if any.
  4. Remove/change the Admin privileges if it is not required.
  • If the no user has 'User Overrides' and Audit log shows similar log,
  1. Admin Console > System > Management > Audit Log Viewer (sample image)

User-added image

 

  • This means the 'Space' is created under a parent space/root space, inheriting parents settings.
  • Then, go to the Admin Console,
  1. Go to, Permissions > Space Permissions.
  2. Under 'View and edit a space's permissions', click on 'browse for a space'
  3. Select the parent space/root space.
  4. This will take you to the Default Space Permissions page.
  5. Make sure that the non-admin User/User Group don't have the 'Administer' rights/User overrides.

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