Admin Console | Deactivated user accounts do not follow the profile settings set in the Admin Console

Document created by olivier.pathy Employee on Apr 12, 2018
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Summary

Normal registered users (and not logged in) see the username instead of the full name for deactivated user accounts.

Environment

Jive Cloud 2016.3.9.0

Problem Description

Normal registered users (and not logged in) see the username instead of the full name for deactivated user accounts.

Steps to Reproduce

  1. Set system property : skin.default.displayFullNames | true
  2. User Profile settings set as below

    User-added image
     
  3. Log into site with admin account and view deactivated user Profile (Full name is displayed)
  4. View deactivated user profile with a normal registered user or public view (username is displayed)
  5. This is not limited to the user profile view; the username is displayed everywhere for deactivated use

Expected Result

  • User profile view should display the same for both Active/Deactivated accounts.

Actual Result

  • Deactivated accounts display their username instead of their full name.

Defect ID

JVCLD-2432

Resolution

This issue has been addressed in Jive Cloud version 2018.1

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