Jive Cloud User Reference Guides

File uploaded by james.ungerer+deactivated on Apr 18, 2016Last modified by Michelle Gantt on Feb 10, 2020
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How to use these guides:

We recommend that you create and maintain a community help space in your community. These guides can be a starting point for filling this space with one-page tutorials for new users. For more information and best practices, see Planning Your Training (you must be a Jive customer to see this page). [Note: if you are a recently-new Jive customer, you may already have this help space + tutorials in your community.]

  1. Download the attachment to your computer
  2. Unzip the .zip file
  3. Copy and paste the contents of the .doc files into native Jive documents. Use the T with the little x icon to reset the formatting and remove all the Microsoft code for best results.
  4. Use categories based on the folder structure in the .zip file to categorize and tag the tutorials
  5. Add screenshots from your community and add additional information that is specific to your community into the tutorials to make them easier for new users to understand.