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Why would I need to update it?
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Summary This article is intended to help educate you on the what, where, why and how you might... Summary You may find that during an on-premise data migration or site copy you will need to reset your application's encryption keys in order for the Jive application to correctly start back up. Follow the troubles... What is a Charles proxy? Download Steps to connect mobile with Charles on your machine What is a Charles proxy?It's a web proxy that runs on the machine, also known as 'HTTP Proxy/HTTP Monitor'. The web browser is ... Summary
Adding a specific word to the spell check dictionary
Disabling the "Did you mean" recommendations
Summary You may sometimes see that if you sear... Summary In order to add custom images to a Jive email header or footer template, the images will need to be stored in place that is publicly accessible. The Jive application provides a solution for this out of the ... A support agent may request that you use a tool like Fiddlercap to capture web requests in order to help expedite the troubleshooting process. This may be used if you're having issues connecting to a site or are runni... What changed As of version 4.0.6, the HTML Text Widget will remove script tags from untrusted (i.e. non administrative) users. This feature is a security measure, as allowing untrusted users to embed arbitrary javas... Summary
Hosted and On-Prem:
Summary Sometimes, it is necessary for community managers to disable Community Digests globally for all users. Cloud: Community digests can be disabled for ... Summary
Customize the maintenance page with your messaging
Setting up Apache Redirect
Bypassing the Maintenance page
Setting up the cookie file
Summary Setting up on-premises insta... Summary
Summary If the Jive application is not stopped gracefully it may fail to come up. Often times this behavior manifests as an error and you can resolve the issue by deleting or rena... Overview If you use Interceptors in your Jive instance you've probably noticed one frustrating limitation: it is only possible to configure interceptors in the Admin Console in Spaces. While the feature works great th... Summary The Jive for Outlook and Office modules allow for administrators to customize and change the text shown in the module in Office and Outlook. This feature was introduced in 3.2 of both modules. You can see a... Summary
Example of finding a specific file in the file system
Step 1 - Upload a file in Jive
Step 2 - Find the Object ID in the application database
Step 3 - Generate the name of the file in the file sto... Description Common case jiveID table is out of sync Symptoms Log messages Confirming the problem java.io.IOException: No locks available Symptoms Log messages Resolving the issue Description Users can't ... Background When creating a new place in Jive, you can select what the default Place Navigation page will be for the place. When setting up a new place there are three main options to choose from: Activity + ... The Problem: Are you seeing that videos are being uploaded upside down? This could be due to the fact that it was rotated before upload. Videos taken on phones and handheld cameras often automatically rotate videos to... Summary
Summary Users may see an issue where clicking the "Insert Video" or "Insert Image" link in the RTE (Rich Text Editor) opens a blank black popup where one is unable to add any new content... Summary
Types of Leaderboards
Definitions of Leaderboard Configuration Options
Leaderboard Time Period
Summary There are sever... Summary
Relevant Versions of Jive
Determine the correct value for CONTAINER_TYPE and CONTAINER_ID
SummaryUsing the process outlined below will all... Summary
Summary Jive for Office / Outlook are add-ons that connect into their Office counterparts and provide additional f...