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Jive Interactive Intranet

11 Posts authored by: mavital Employee

Perceptive (previously: Twistage), our video service provider, is currently updating their service infrastructure for greater stability. In order to facilitate this transition, they are changing their whitelisting policies such that IP whitelisting will no longer be supported. The changes to this policy will take affect October 1st, 2016.


For many customers, this change will have no affect. However for customers who have their Jive instance behind a firewall and open it up using specific IP whitelisting, you will need to update the lists to remove those specific Perceptive IPs and instead include the following:


The following domains for end user to Perceptive communication:


  • *
  • *


And for communication between Jive and Perceptive, the following IPs


This change will not affect Edgecast whitelisting. Customers who currently use Edgecast whitelisting, both by specific IP and by domain, will continue to do so without change. The above changes still do need to be made.


After October 1st, and until these updates are made to your whitelists, you may experience issues with playing videos.  The following issues may arise:

  • Authentication calls cannot be made back into Jive to validate a user's entitlement to viewing a video, and thus video cannot be played back - Affects hosted and on-premise customers
  • On-premise customers who have their Jive instances firewalled for incoming connections from outside the firewall will experience longer lag between when the video is uploaded and when it's playable, but of no more than 10 additional minutes. 
  • In the unlikely event that HTTP/HTTPS (ports 80/443) is blocked by the firewall, users will be unable to play back video


If you'd like to test these changes, please refer to Perceptive Media Test Scenarios for Jive.


If you need assistance in adjusting your whitelists, or you run into any issues after making the adjustment, please open a case in your MyJive Group here in the JC and our support engineers will be able to assist you.


Thank you,

The Jive Team

We are pleased to announce the availability of Jive 7.0.3. You can download 7.0.3 from your purchases page.

This release includes a number of performance and stability fixes. For more information, please refer to the release notes:

This post is to announce the availability of Jive


This maintenance release provides important server- and client-side performance improvements related to a change in how JavaScript was packaged in the application. It also includes some minor security enhancements as well as fixes for the following issues:


  • The "Resets communications stream expiration" task and the "Record Latest Inbox Parent Time" task fail on upgrade
  • Impact Metrics/Viewers is using a string aggregate function against a text field (not allowed on Oracle)
  • In the content editor, when you insert a link and search All Content by user, you can't select from the user list
  • A memory leak occurs when loading documents and discussions in IE8 and Chrome.

You can download from your purchases page.

We are excited to announce our Jive 2014 Summer Release, aiming to boost productivity by enhancing employees’ workstyles. It includes a fully integrated, seamless experience with Cisco WebEx and Jabber, while giving all Jive users personalized views, enhanced UI, and mobile optimized responsive web making it easier to collaborate and find the information user’s need. This post highlights the Jive Cloud Summer Release for internal communities, for information on external communities please check out the JiveX Cloud Summer Release.



Social Intranet


Your View

This release put you in control of your Social Intranet experience by introducing Your View – a personalized view with new tiles, ways to group, categorize and share information, while streamlining the user interface to make navigating and finding information more intuitive.


  • New Tiles – Frequently Viewed, Recently Viewed, Recent Blogs
  • Out of the box default tile placement to provide a useful starting point for users, giving them a familiar place to find content and organize the information they use most.





Place Pages

Last release we premiered Place Pages in beta, and the reaction was fantastic. Place Pages are used to aggregate and highlight information for a place, reducing the need for multiple sub-spaces or groups. We’re now releasing Place Pages in GA, making it available to everyone by default and adding several new tiles to be used on Pages


  • Carousel Tile – in both wide and narrow formats, this tile allows you to direct attention (call to action) to the most critical actions or information you want people to notice.
  • Content Sets Tile – for information that should logically be grouped together, such as various HR forms for employee onboarding, this tile allows the Place admin to visually connect several pieces of content together, providing a guided experience to users.
  • Expandable Sections (Accordion) – organize links under expandable, descriptive headings to make it easy find any content.
  • Wide versions of many previously narrow tiles, such as Featured Video
  • And more…


Carousel tile:



Content sets


Guided Nav Tile.png


Sharing Content

One of the feature requests we’ve received often is the ability to share content to multiple places. Have one document that is relevant to several groups? You can now share that document once among those locations, making it visible to everyone without having to update multiple copies of it. Share the document like you would with any person, except now you can choose to share with Places, which will add a link to that content in that place. The places where the content is shared will be visible on the content itself, so you always know who has access to your content.




Place Categorization

You’ve long been able to categorize content, a handy way to filter just the most relevant information at any given time. Now you can do the same by using categories for groups. When a group is created, you can select pre-defined categories to apply to that group. Those categories will show up in the groups About menu, and you’ll also be able to browse across all groups that fit a particular category. What's more, we've added a way to sort based on number of followers, to help you find the group you're looking for. This works for Spaces as well as Groups.


place categories.pngbrowse place categories.png



Jive Present

To round out the Social Intranet story, we’re also debuting a brand new version of Jive Present, compatible with Jive 7.0.x+. It's now tightly integrated with Jive allowing either individual item or place content synchronisation with a single click. As a user, you can add any content directly to your personal channel from any application. It fully fits in a companies SSO, helping administrators control access through direct synchronisation with security groups and with a smoother experience for users. Sales reps will love the SFDC and calendar integration that allows meeting, notes and contact management directly from the app. And if you thought that was cool already, Jive Present now also has an iPhone app and full web interface so you have the same experience, however you choose to use it.

Jive Present.png



This release is also focused on eliminating collaboration barriers with Cisco WebEx and Jabber integrations, and new connection options for SharePoint.

SP Config.png



WebEx & Jabber Integrations

In addition to our native chat, we're also introducing Cisco Webex and Jabber integrations. This delivers improved productivity and less duplication of content by being able to directly start WebEx meetings in Jive: click to meet with people, start a team meeting (from a place), start a meeting to collaborate on a document Connect quickly with buttons on user profile and hover cards—Chat and Phone Calls via any compatible Jabber (xmpp/tel) client. These integrations will be available for purchase for interested customers who also use these Cisco products.



Jive for SharePoint Enhancements

For customers who have an investment in SharePoint and use our Jive for SharePoint integration, we are responding to changing needs and requests by adding new connection options to better fit your SharePoint implementation and reduce administrative overhead. We're also streamlining the connection process into a simple and intuitive configuration wizard to help with the initial implementation.



Investing in the Platform


As always, we continue to invest in our core platform by innovating on the user experience and providing more ways to integrate with Jive. We’ve continued to refresh the user interface in the Summer Release by offering additional theming options, updating icons across the platform, aligning interaction patterns, and a host of additional tweaks that provide a visual refresh to your community. Perhaps the most exciting news here is that we are releasing a responsive experience that delivers a consistent experience across whatever device you are using.


UX EnhancementsPlace Banner Management.png

  • Place Banner Management - We built in place banner customization and management so that users with community administrators and higher roles can update the look and feel of the places in your community. You can manage the template banners, and which presets are presented to your users when they create new places.
  • Light Inbox refresh - The inbox was using some older UI elements and styles. These have been updated.
  • RTE icon set update - Modernizing the icon set for the RTE to a more glyph-like display.
  • Visual and interaction alignment for menus across the board



Responsive Designfinal-responsive-place.pngfinal-responsive-profile.png


We are also building on our mobile capabilities by delivering a responsive design web experience. Now, as the size the user’s browser changes size across devices, so will the layout. This means the user can expect to see the same great interface anywhere they go with prioritized content and functionality always surfacing to the top when on a smaller mobile screen.

Documentation and Release Notes

We are pleased to announce the availability of Jive 7.0.2. You can download 7.0.2 from your purchases page.

This release includes a number of performance and stability fixes. For more information, please refer to the release notes:

This post is to announce the availability of Jive This release features a critical security fix.  While we can't disclose the details of security vulnerabilities, we highly recommend upgrading to this version to secure your installation.

You can download from your purchases page.


We are excited to announce our Spring Jive Cloud release! (And if you're interested, check out the sneak peek at our Spring JiveX Cloud release, too.) In this release, we've focused on enhancing both portal/intranet and social collaboration capabilities, and, as always, we've continued to invest in the platform to enhance your overall experience.


What's New for Portals/Intranets

Follow Tags (1).png


Following Tags in Streams - Many of you use tags to help your users find important information throughout your Jive portal. Now, your users will be able to follow those tags within their custom streams. For example, people can stay up-to-date on everything tagged with "pricing," whether it's a document in a sales portal, a discussion in a marketing portal, or a blog post from Finance. For more info check out The specified item was not found.

Rich Content Banners and Icons - In the Rich Text Editor, you'll be able to insert colored banners and New/Updated icons into your content. Now, you can really make that HR blog post about benefits enrollment stand out.

Updated Jive Present Tablet App - We've really enhanced the portal experience in our Jive Present app, available for additional purchase:

  • Personal Channels – Everyone has their own area where they can drag, drop and organize files from email or other tablet applications, and even change the look and feel.
  • Web Experience – For those not on their tablet, Jive Present is now available via web browsers to find, view, download, and send content.
  • Enhanced Compliance – Content expiration dates automatically pull back content from tablets.
  • Integration – CRM Integrate is now out of Beta! Use this integration to distribute and capture leads, send information to contacts, and track content used in meetings.

Pages for Places (beta) - We've heard, overwhelmingly, from our customers that they would like more flexibility in the design of their spaces, groups and projects. The ability to capture attention and more easily guide users to content is a critical need. To that end, we will be delivering a beta for a new feature, Pages. This will extend what we've developed for Activity Pages and Tiles to address this need, while improving navigation and reducing complexity in internal and external communities. We're really excited to deliver an optional beta for Pages in the Spring, so our customers can provide feedback and help us shape the future. Stay tuned for more in an upcoming blog post. To learn more about this great new capability, visit the Jive Customer or Jive Partners groups. 


What's New for Social Collaboration

Mark as "Reserved" - Many of you use Jive to "work out loud" (thanks for that term, Bryce!) That means more people can see your work in progress, but sometimes don't realize you're not done yet. In the Spring Cloud release, you'll be able to mark your work as "Reserved," just like you can mark it "Final" today. Check out the details in The specified item was not found..

Share Content (1).png

Sharing Content in Private Groups - You'll be able to share specific content items in private groups with people who aren't members of those groups. They won't see anything except the content items you share. This will be especially useful when you need to get someone's input who isn't working on your project, for example, but has the expertise you need to finish your task. All you need to know about this feature is in Sneak Peek: Deep Dive for Non-member Content Editing.


Advanced Dropbox integration - With an additional purchase of our Jive StreamOnce module, you'll be able to connect a group in Jive to a folder in Dropbox, enhancing the Dropbox file storage system with the collaboration and actions that occur in Jive. Store files in Dropbox, comment and work on those files in Jive. This will really come in handy when you need to collaborate on files with individuals outside your company, such as a customer or a contractor.

Twitter (1).png

Updated Twitter integration - Also available in the Jive StreamOnce module will be the ability to follow Twitter handles and lists, and further narrow down the results received by using hashtags. This will make it easier for your customer service agents to collaboratively resolve issues customers may tweet about, for example.



What's New Across the Platform

External Apps (1).png

Apps for External Contributors - By popular request, administrators will be able to grant access to applications in the Jive Apps Market for external contributors. The Apps tab will be hidden if no externally accessible apps are installed, but once an externally accessible app is available, the Apps tab will show just those apps to your external contributors.

Records Retention - One of our most popular modules will now be available in Jive Cloud, giving you the ability to better track creation of content in Jive for legal and compliance reasons. Records Retention tracks the creation or update of user-generated content within Jive and delivers it to an external archival system. Records Retention is available as a separate module for purchase.

Android APp (1).png

Native Android app - The long anticipated first release of the new native Android app will come at the end of the quarter and will have much of the core functionality on Jive including basic creation of documents, direct messages, and status updates. It will also support viewing, liking and replying to status updates, discussions, and documents.

Updated Native iOS app - Version 3.0.4 of Jive's native iOS Mobile app is already available in Apple's App Store. It leverages the rich capabilities of iOS 7 and Apple's underlying hardware - smooth transitions, photo/video upload, secure keychain, local storage, fast app-switching, and more. The native Jive iOS app integrates with mobile device management vendors such as Good Dynamics, and the publicly available software development kit opens up whole new opportunities for developer organizations to build new apps that leverage Jive capabilities.

Continued Design Evolution - We will continue to innovate the Jive user experience across devices with this release. For example, we are redesigning user hover cards, updating the global modal styles and the default table design in the Rich Text Editor, among other things – these small changes will incrementally move the app towards our longer-term vision for a cleaner look that puts what matters most in the spotlight. Take a closer look at the fantastic updates being made here in the The specified item was not found..

Enhanced Disaster Recovery (coming in cloud) - All Jive clients instances today are recovered as soon as possible in the event of a disaster.  However, at the end of Q2 we will offer Enhanced Disaster Recovery services that include documented plans, recovery point and time objectives, as well as specific service level agreements (SLAs) if needed. Customers can chose the level of service that suits their requirements.

Additional information can be found in the:

This post is to announce the availability of Jive This release features a critical security fix, applicable to any customer on 6.0.0 and above.  While we can't disclose the details of security vulnerabilities, we highly recommend upgrading to this version to secure your installation. This release also includes the following bug fix:

  • JIVE-43582 - Adding a collaborator to a hidden document does not allow edits.


You can download from your purchases page.


This post is to announce the availability of Jive This release features a critical security fix.  While we can't disclose the details of security vulnerabilities, we highly recommend upgrading to this version to secure your installation. This release also includes the following bug fixes:

  • JIVE-42535 - Discussion does not contain the number of decisions (structured outcome) that it has
  • JIVE-43261 - System error during authentication when using LdapGroupManager
  • JIVE-43807 - When a user is deleted, their outcomes are not deleted

You can download from your purchases page.


We are pleased to announce the availability of Jive This release features bug fixes, details of which are below:

  • JIVE-41449 - An analytics query that is supposed to run only once as part of an upgrade instead runs every time the application is restarted. In large analytics customers the task does not finish quickly and gets rescheduled every time the node is restarted. This query continues to utilize excessive resources, leading to potential site instability.

You can download from your purchases page.

This post is to announce the availability of Jive This release features the following fixes:

  • A bug where, under specific conditions, clicking Delete All Documents for a specific user will potentially result in all documents being deleted, not just the specified user's documents.
  • The Twitter plugin could no longer be configured or enabled
  • Externally Accessible Groups:
    • Could not invite user by email address
    • Not enabled by default for on-prem instances
  • Ability to disable SAML SSO for mobile only via a system property
  • Browser hangs when adding an image in IE8
  • Ability to restore and download archived file versions for files stored in Box external storage
  • A critical security fix.  While we can't disclose the details of security vulnerabilities, we highly recommend upgrading to this version to secure your installation.

You can download from your purchases page.

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