• Time is almost up: You must upgrade to Aurea Monitor 2020/11.x by Dec. 31

    We’ve written extensively about Adobe Flash’s upcoming demise. Remember, Adobe plans to sunset Flash on December 31st of this year.   As a result, Aurea Monitor customers must upgrade to the latest version (2020/11.x)...
    Mark Hall
    last modified by Mark Hall
  • Aurea Monitor: Upgrade and Clustering

    Now that you know how the new architecture looks like and how to install the latest version, it is time to talk about upgrading and clustering of Intermediary. For those of you new to the product line, Intermediary ...
    stefan.fritz
    last modified by stefan.fritz
  • Aurea Monitor: Installing 2020/11.x

    In my previous blog I explained the new architecture of Aurea Monitor. As you can imagine the architectural changes also impact the installation and basic configuration of the product.   From an installation perspecti...
    stefan.fritz
    last modified by stefan.fritz
  • Adobe Flash End Of Life and Why You Need to Upgrade

    Today, I wanted to remind you about Adobe’s plan to “end- of-life” Flash.  On December 31st of this year, Adobe will officially stop supporting and distributing Adobe Flash. Subsequently, all major browsers (inc...
    Mark Hall
    created by Mark Hall
  • Aurea Monitor: New Architecture

    Things have changed. The architecture of Aurea Monitor (Actional) has not received major changes for a long time. With the release of version 11.x this a new architecture got introduced.   You might be used to this...
    stefan.fritz
    last modified by stefan.fritz
  • Webinar: Aurea Integration Solutions Urgent Upgrade

    The latest releases of Aurea Process and Aurea Monitor are here, and we hosted a webinar on April 22, 2020 to show what’s new and why this is one upgrade you shouldn’t miss. You'll learn: Top exciting new features in...
    Timothy Davis
    last modified by Timothy Davis
  • New Release - Improved Quality and Important Security Updates

    I'm excited to announce the Aurea Integration Solutions 2020.1 release is now available. This release provides improved quality and an important security update.   Aurea Process: 1 security update Removed Adobe Flash...
    Jiri De Jagere
    created by Jiri De Jagere
  • Help! Our messaging system is stuck

    This is really something we hear regularly in Aurea Support and in most cases flow control is the cause. Many customers heard about flow control, but most are not fully aware about the details. Some even consider it...
    stefan.fritz
    last modified by stefan.fritz
  • Monitoring and Root Cause Analysis

    I ended my previous blog post with the question: “Why is the consumer application not fast enough?“ This is a very common question. The root cause of slowness or increased response time is often not very ...
    stefan.fritz
    last modified by stefan.fritz
  • Aurea® Customer Experience Platform 2019.1 Release - available now!

    We are excited to announce the  Aurea Customer Experience Platform 2019.1 release is now available. This release provides improved quality, stability and enhanced speed.   CX Messenger Improved performance, CX Messen...
    Jiri De Jagere
    created by Jiri De Jagere
  • 2019 Annual Report: A Look Back and What’s Ahead

    2018 marked the first in our six year history where we did not expand through acquisition.  This was an intentional decision; coming off of our biggest acquisition year ever – highlighted by the July, 2017 purchase of...
    Lauren Vescera
    created by sbrighton
  • What's New with the Aurea Unlimited Software Library

    As you know, we started rolling out Aurea Unlimited late last year as part of our mission to reinvent enterprise software with the industry’s first unlimited software library. Today we took this new business model &md...
    triciawashington
    created by meagan.busath
  • CXP Customers: Looking for GDPR Whitepapers? Follow the New GDPR Space!

    Hello Customer Experience Platform community! As you know, the GDPR for European customers comes into effect on May 25th, 2018 with regulations around data privacy requirements to protect your personal data. At Aurea...
    Sarah O'Meara
    last modified by Sarah O'Meara