• Know Issues augmented with list of KB & minor changes in the Download section

    Partners,   You may have recently noticed a change in how we are sharing information about ACRM and we wanted to give you a quick update.   The "Known Issues" section has been incorporated into the Product Guide spac...
  • New Organization of the Documentation

    Dear Customers,   Recently you may have noticed a change to the documentation section of AureaWorks.   Documentation will now reside in dedicated Spaces for each CRM specific module (CRM.web/CRM.mobile/CRM.cockpit, ...
  • CRM.Client: 3 Operating Systems for Support

    To our Valued Customers:   With the introduction of our new beta release, CRM.Client for Android, we have made changes to our support portal. When a ticket is submitted, you will now be required to indicate your oper...
    mael.forner@aurea.com
    last modified by mael.forner@aurea.com
  • CRM.Pad 4.15: Issue with Date/Time validation while creating an Activity?

    Dear Customers,   Since Crm.pad 4.15 has been released, we have noticed requests regarding an issue of the Date/Time validation while creating an Activity. This is due to the correction of an internal Defect.   I...
    mael.forner@aurea.com
    last modified by mael.forner@aurea.com
  • Support Process: How to prevent the auto-closure of the case?

    Dear Customers,   Regularly, the Support is asked to keep the case open while you verify (or look for) information. It could be because you are going on vacations and know you will not be able to verify the suggestio...
    mael.forner@aurea.com
    last modified by mael.forner@aurea.com
  • UQL Limitation on Sort Order of Queries with Joins between Info Areas

    Dear customer,   You may come across an unexpected lack of sort order in query results, despite sorting being defined in the corresponding UQL statement. This is a known limitation associated with most of these cases...
  • CRM Customers: Why try Jive? See the results at two top companies!

    How valuable is a highly-engaged workforce? Companies with increased employee engagement enjoy up to 18% more revenue per employee, and are 21% more productive. To get there, top companies like Verizon and Thomson Re...
    Libby Taylor
    last modified by Libby Taylor