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brianna.walsh
Hello everybody welcome back to another AlertFind Nugget, this nugget is going to show you how to do a Roster Upload.   In order to do a Roster Upload, after logging on to AlertFind, we would need to go on the left menu, under Administration and click on Application Settings.   Once we are in Application Settings, we would need to scroll down…
in AlertFind Training
brianna.walsh
Hello everybody and welcome to today’s video.   In this video, we will be explaining the differences between the New User Interface, and the legacy interface of AlertFind.   The screen that we are seeing, is the New User Interface. As you can notice, we have revamped the Interface, with new colors and the way in which we display the information.…
in AlertFind Training
brianna.walsh
Hello everybody and welcome back to AlertFind nuggets. In today's nugget we will be showing you how to login and update your devices settings. Now please login to AlertFind. If you don't know, or forgot your password, you need to click on “Forgot your password” link and you'll receive an email with a temporary password to access After you log in,…
in AlertFind Training
brianna.walsh
Hello everybody and welcome back to the next edition of Alert Find Nuggets, in today’s nugget i’m going to be demonstrating how you create a new notification template from scratch using the web User Interface.   To create a new template, go to the manage library section on the left navigation bar and click on manage library. A new window appear…
in AlertFind Training
brianna.walsh
Hello everybody welcome back to another AlertFind Nugget, this nugget is going to show you how you can take a sent notification and turn that into a notification template, which reduces the time need to create a template.   The first thing you do is go to the Notifications in the left navigation bar and click “Sent notifications”   Once that’s…
in AlertFind Training
brianna.walsh
Hello everybody welcome back to another AlertFind Nugget, this nugget is going to show how you can send a notification using a notification template that you have already created in the web User Interface.   First thing we will need to do is navigate to the Alert Console. Once we are there we will see a list of icons that represent all of the…
in AlertFind Training
brianna.walsh
Hello everybody, welcome back to AlertFind Nuggets. Today’s nugget is how to Create a Hotline Transfer Node.   You can create these nodes to transfer a caller from one Hotline to another. You are limited only by the number of phone numbers you have available.   If your company purchased language packs, you can use this feature to set up a main…
in AlertFind Training
brianna.walsh
Hello everybody, welcome back to Alert Find Nuggets. Today’s nugget is how to create a numeric capture Node. A numeric capture node allows you to collect specific numeric information from callers.   From the hotline list select the appropriate hotline you want to add the NUMERIC node to and click edit.   When the hotline editor appears, add a…
in AlertFind Training
brianna.walsh
Hello everybody, welcome back to Alert Find Nuggets. Today’s nugget is how to create a Hotline Message Node.   Message nodes form the basic navigation structure for most Hotlines and can include text or audio announcements and other sub-options.   To create a Hotline message node, pick the Hotline you want to add the MESSAGE node to by selecting…
in AlertFind Training
brianna.walsh
Hello everybody, welcome back to AlertFind Nuggets. Today’s nugget is how to Create a Hotline Conference Call Node.   Once you are logged in, from the left menu bar go to the Hotline section and select hotlines. Pick the hotline you want to add the CALL node to by selecting one of them and click on the edit button, followed by edit hotline…
in AlertFind Training
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