Erin Haines

Re-Introducing the Data Privacy Pack

Blog Post created by Erin Haines on Jan 21, 2020

We launched our GDPR extension product for Jive and Khoros JX in 2018 when the GDPR legislation first came into effect. This product was designed to ensure that as Jive community administrators you can easily respond to any data requests from your community members.


Protecting the privacy of your community members is a growing concern for many community managers and administrators. Adhering to privacy policies and laws is top of mind now more than ever.  For instance, The California Consumer Privacy Act (CCPA) is data privacy legislation which creates new consumer rights relating to the access to, deletion of, and sharing of personal information that is collected by businesses (source, & more on CCPA). CCPA went into effect on January 1, 2020. 


In response to this new policy, as well as a growing awareness of our data and privacy in online communities, we have re-branded our GDPR Product to the Data Privacy Pack (DPP).




DPP allows Jive community administrators to manage and respond quickly to any data concerns or requests, DPP also gives your community members the ability to the ability to request, anonymize, or withdraw consent to their personal data. DPP was built observing the Privacy-by-Design concept, and will ensure your Jive instance is ready to meet the regulations and simplify the ongoing management of compliance including:

  • The right to be forgotten
  • The right to consent and withdraw consent
  • The right to access your data
  • Data portability


Once purchased, DPP is simply installed as an Add-On to your Jive instance, and its features include:

  • Self Service User Data Retrieval, which gives your community members the ability to extract, anonymize, or delete their data.

DPP data request CTAs on profile page (member view)


  • Administrative tools designed to allow you to easily, and quickly respond to and manage user data requests.

DPP Configuration Panel (administrator view)

Interested in learning more about DPP or other products for Jive communities? Visit our website or send us an email to connect: