With 2016 just around the corner, we've partnered up with Jive to give customers a gift this holiday season -- the redesigned Customer community and new SMB Labs, a brand new space for small to medium sized businesses to connect and collaborate together.
Our team of Jive elves - experts! - have worked diligently this month to provide you with new resources to help you build and manage your community more efficiently than ever before. We took the top frequently asked questions we get from clients around hot topics such as SSO and metrics and put together a simple playbook that will take your community beyond launch to become an integral business solution.
Stop by the new Customer space and SMB Labs to:
- Access up-to-the-minute best practices and FAQs, laid out in a simple playbook format
- Share best practices, ask questions and get answers from experts, as well as other community managers who have been there, done that
- Overcome the pain points and roadblocks to success - what are they, how to recognize them before they get too deep, and how to overcome the obstacles
- Define success - what it is for others in the same place in your journey and your community size
Whether you're an SMB or larger organization, the revamped customer community is a space with a growth path for customer- or employee-based communities. Jive and Social Edge are dedicated to managing this space with the information you need to make your community a success.
If you think we missed something - don't be shy! Tell us and we'll make it happen. See you there!