• A Guide To Support Communities

    Looking back on my blog, Riding the Social Wave: Social Support Part 2, I realized there is room to provide more direction on a critical area: how to effectively use a customer-facing community in a business-to-busine...
    mathew.ladd
    last modified by mathew.ladd
  • Riverbed Goes Live on Jive!

    We would like to congratulate Riverbed who recently launched their new sales, marketing and customer service community, Splash.  They previously used Lithium for years, and this past year they made the decision to mov...
    sydney.sloan
    last modified by sydney.sloan
  • Welcome Meetings.io and Producteev

    As the leader of this awesome business, every day I have the privilege of meeting entrepreneurs with great innovations.  And with that comes the ability to see opportunities and top talent that will be a rocket booste...
    Tony.Zingale
    last modified by Tony.Zingale
  • Webcast with HP on November 28

    In our upcoming webcast, hear directly from HP executives how they are innovating with social business software. With the growing adoption of social media and customers "owning" brands, many marketers recognize the im...
    melissabarker
    last modified by melissabarker
  • Don't Just Give Me an iPhone 5 (and other loyalty lessons)

    I am a member of six airline customer loyalty programs, but I would only recommend one to my friends (appreciate the great service, Jet Blue). I have at least 14 frequent buyer cards shoved in my wallet, but I only v...
    deirdrewalsh
    last modified by deirdrewalsh
  • Congratulations to our Jive Award Winners!

    We have truly amazing customers. This year we had a record number of customers apply for a Jive Award and want to thank them for taking the time to share their success stories. It was a tough choice, and we are please...
    sydney.sloan
    last modified by sydney.sloan
  • Real Office Hero Spotlight: Heather Foeh, Eloqua

    Heather Foeh is the Director of Customer Culture at Eloqua (which she thinks is the most awesome job she's ever had). She's responsible for nurturing and communicating with Eloqua's amazing advocates, as well as manag...
    melissabarker
    last modified by melissabarker
  • Real Office Hero Spotlight: Justin Strasburg, EVault

    JiveWorld12 is quickly approaching! One of the speakers I'm most excited to hear is Justin Strasburg, Knowledge Manager at EVault, a Seagate company. Justin has worked with technical support groups the last twelve ...
    melissabarker
    last modified by melissabarker
  • Real Office Hero Spotlight: Gino Rossi, Quest Software

    Gino Rossi is a Social Business Scientist at Quest Software. He is a senior web professional with a wealth of experience in information systems, online marketing campaigns, online social networks, business development...
    melissabarker
    last modified by melissabarker
  • Real Office Hero Spotlight: Tracy Maurer, UBM

    One of the best parts of my job is sharing best practices with fellow Jive fans.  As part of our ongoing Office Hero outreach, I will be interviewing Real Office Heroes to learn the secret behind their success.  This ...
    deirdrewalsh
    last modified by deirdrewalsh
  • Real Office Hero Spotlight: Emilie Kopp, National Instruments

    Since 2007, I've worked with Emilie Kopp. While we were at National Instruments together, Emilie helped draft the original requirements document that led the business to choosing Jive for their external community.  Ad...
    deirdrewalsh
    last modified by deirdrewalsh
  • Customer Profile:  LivePerson Community Manager, Myke Mansberger

    Many of you are likely familiar with our Jive customer case studies, which provide an inside story on why the customer looked for a social solution, their search for the right solution, why they chose Jive and what th...
    sydney.sloan
    last modified by sydney.sloan
  • So We Meet Again - Another PGi and Jive Success Story!

    PGi, a  global leader in virtual meetings, is no stranger to success, and when paired with the industry leader in social business software, good things are bound to happen.  In 2011, PGi shared a case-study about thei...
    Ryan Rutan
    last modified by Ryan Rutan