As a community management professional, I often think about inclusion. When I think about how to approach inclusive culture, I believe Diversity and Inclusion programs should closely integrate with Internal Communications, Learning & Development and be an integral part of digital transformation conversation. They all funnel up to employee experience and company culture.
I wrote this thought leadership article to consider these four steps to bridge the inevitable digital skills gaps across an organization, including:
- Understanding the lay of the land (including employee demographics and technology tools)
- Eliminating waste and confusion in your digital workplace
- Developing clear enablement programs for digital engagement
- Implementing measurements to ensure digital workplace success
What do you think? You can read the full article on CMSWire.