Ryan Rutan

Onward and Upward ... A Week (and a half) in Review for the Jive Community

Blog Post created by Ryan Rutan on Dec 3, 2011

It's been another eventful week (and a half) here in the JC ... so this is whats going down.


System Announcement Recap:


Jive Community - Migration Complete

This maintenance did NOT affect any other Jive hosted community, just this one.

  • Migration Downtime Complete on Saturday, December 3rd, 2011 @ 1:00AM CST, and Supportal Access has been restored
  • Search Index rebuild completed on Sunday, December 4th, 2011 @ 8:00AM CST.

For any questions about this maintenance window, please see Open Discussion Re: Jive Community Maintenance on December 2nd, 2011

Jive Community Mobile is now live!

Thanks to brian.gil and team for getting this setup and rolled out!  See his blog post Mobile access now available! in the The specified item was not found. group for more information on how to get setup.


Hats Off?


Well I think it is pretty apparent who gets the Hats Off this week, and that's has to be Karen Laundon from GE.  Check out this video she posted as part of an internal contest at GE.  - https://community.aurea.com/message/870532#870532


If you get the chance...show some love and like / rate this video on YouTube.  If you wont do it for me, do it because she's playing a ukulele!!! How cool is that!!?


Thanks Jeffrey Murnan and Karen  for sharing this catchy tune.  And just so we can get an answer to the obvious question, when will it be available on iTunes?  


What Have I Been Doing?


First off, going to say that my blog post may be a little short this week (relatively) ... if for no other reason than I had a realization this week that I have been typing some mighty lengthy blog posts.  It dawned on me that one line on a 27" widescreen monitor is about 5-6 lines on a traditional screen size, so I'm trying this blog post with a different window size.  We'll see how it goes. =)


Lately, I've been doing the final prep stages for laying out some changes in the JC coming soon.  As some of you may have seen, I published another update to my SBS Widget Pack - Plugin adding some simple Twitter wrapper widgets for their standard Favorites, List, Profile, and Search widgets.  Plan to use these in various locations in the Jive Community ... and as a result ... promote your conversations more. 


So if you haven't done so yet, make sure to link your Twitter to the Jive Community, and use the tag #socbiz to have your status updated in the JC.



Not to be forgotten, I have been working with Support and our Documentation team to find a way to efficiently share issues found after software has been released.  We are currently working through the logistics of balancing too much information vs. too little.  We are optimistic that we are closing in on a solution that will provide a relatively quick short-term solution that meets the desired intent and is with-in the realm of sustainable moving forward.  We hope to share the artifacts of these efforts soon.  Be on the look out for a poll asking about acceptable forms for posting the errata information.


Finally, I was able to get some good feedback and buy-in on my proposals for the new IA for the Jive Community, so I'm hoping those revisions will make it through review soon ... such that I can share them with the rest of you to get some more feedback.  I'm surprised I kept that all straight in my head.


What's Next?


More of the same unfortunately.  User Group awareness, IA ratification, vetting changes to the JC, and hopefully executing some of the changes sooner than later.


Do you have a discussion / idea / document in the Jive Community that you would like to promote in this update?  Perhaps you have a question and really need to get some more feedback, or you have an up and coming idea that needs a little nudge.  Either way, let me know and I'll be happy to promote it.


Our first edition comes from our good friend John Schwiller who would like to promote is a discussion regarding the fine-line of content privacy exemptions.  Check it! =)



Do you have plugins that you would like to see installed and operational on the Jive Community? 

If so, let me know with a comment, for now... and will keep the suggestions in mind. =)


What are your Thoughts?


If you were the community manager, where would you focus your time?  Help me understand what's important to you and help me incorporate that into my road map. 

Remember:  This is not MY Community ... this is OUR Community!



Ryan Rutan - Your Community Manager